By accessing this website or engaging with services offered by Nirvana Therapy, you agree to the following terms and conditions. Please read them carefully.
Nature of Services - Nirvana Therapy provides professional counselling and psychotherapy services. Therapy is a collaborative process and outcomes may vary from person to person. Therapy does not guarantee specific results and is not a substitute for medical care, psychiatric treatment, or emergency services.
Eligibility - Therapy services are offered to individuals 18 years and above. By reaching out or booking a session, you confirm that you meet this requirement.
Mode of Therapy - Sessions are offered online and in person (Kolkata). Online sessions are conducted via secure video platforms. While care is taken to maintain privacy, Nirvana Therapy cannot be held responsible for technical issues such as internet disruptions or platform-related limitations beyond reasonable control.
Appointments & Scheduling- Sessions are scheduled by mutual agreement after initial contact. Each session is 60 minutes long. Late arrivals may result in reduced session time.
Fees & Payments - Nirvana Therapy believes that mental health care should be accessible. Fees are discussed during the first point of contact, and a sliding scale may be offered based on individual circumstances. Once agreed upon, the fee remains consistent unless communicated otherwise. Payments are required in advance to confirm a session.
Cancellation & No-Show Policy
Cancellations or rescheduling more than 24 hours in advance are not charged. Cancellations within 24 hours may attract a partial or full session fee. No-shows without prior notice are chargeable in full. Exceptions may be considered in genuine emergencies and are handled on a case-by-case basis.
Confidentiality
All therapy sessions are confidential and conducted in line with professional ethical guidelines. Information shared during sessions will not be disclosed without consent, except in situations where there is a risk of harm to self or others, abuse, neglect, or exploitation is suspected, or disclosure is required by law.
Communication Outside Sessions - Clients may reach out via email or WhatsApp for scheduling or important observations. These channels are not meant for ongoing therapeutic conversations. Responses outside sessions are not guaranteed, except in urgent situations.
Emergency Situations - Nirvana Therapy does not provide crisis or emergency services. In case of immediate distress, suicidal thoughts, or risk of harm, clients are advised to contact local emergency services or crisis helplines.
Scope of Practice & Referrals - If a concern falls outside the therapist’s scope of competence, or if a dual relationship arises, Nirvana Therapy reserves the right to ethically discontinue therapy and provide appropriate referrals.
Limitation of Responsibility - While care is taken to provide ethical and professional support, Nirvana Therapy cannot be held responsible for events occurring outside therapy sessions, including emotional distress, lack of improvement, or crises. Clients are encouraged to maintain additional support systems.
Website Use - All content on this website is for informational purposes only and may not be copied, reproduced, or used without permission.
Updates to Terms - These terms may be updated periodically. Continued use of the website or services implies acceptance of any revised terms.
For any clarification connect with us on nirvanatherapy23@gmail.com